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  • Website

    Operational
  • Mail Server

    Operational
  • Store

    Operational

Recent Notices

Ongoing Incidents

  • Autoresponder Automation

    Lasted for 1 week
    Affected Service: Mail Server February 10, Mon

    Update
    Set autoresponds for unknown email addresses for contact@nlgesports.org mail account, as well as check the automations for Website forms

    10:38, Feb 09 UTC

    Testing
    Automation is under testing process

    19:06, Feb 10 UTC
  • Affected Service: Website February 09, Sun

    Update
    We generate privacy policy, cookies policy and terms and conditions page

    09:36, Feb 09 UTC

Recent Incidents

  • Chat Dimensions (Mobile)

    Resolved in 1 day
    Affected Service: Website February 10, Mon

    Update
    Change the direction for the blue bubble on mobile

    09:58, Feb 09 UTC

    Resolved
    Chat bubble dimensions and position fixed (mobile)

    19:18, Feb 10 UTC
  • Language Flags Pinned

    Resolved in 1 day
    Affected Service: Website February 10, Mon

    Identified
    Wrong direction for language flags (affected only on some models of tablets)

    09:59, Feb 09 UTC

    Resolved
    Languages widget fixed

    19:04, Feb 10 UTC
  • DNS Error

    Resolved in 13 hours
    Affected Service: Website Store February 09, Sun

    Investigating
    We tried to publish the site this morning. Unfortunately, something went wrong and the DNS records has stuck as well as the name servers. We are so sorry for that. We are trying to fix the problem the soon as possible. Maybe we will not be able to publish the site in the next 48 hours. Our team is working hard to solve the issue.

    18:31, Feb 08 UTC

    Resolved
    All the records are set up correctly and the server runs in 100% uptime

    07:41, Feb 09 UTC
  • Fetchy needs to activate

    Resolved in 2 weeks
    Affected Service: Store January 25, Sat

    Identified
    This shipping automated system needs to activate

    16:56, Jan 10 UTC

    Monitoring
    Fetch Account is created under store@nlgesports.org license

    19:57, Jan 16 UTC

    Resolved
    Decided not to be used yet

    18:54, Jan 25 UTC
  • Email Accounts Optimisation

    Resolved in 1 week
    Affected Service: Mail Server January 25, Sat

    Testing
    Users account are created. We are in testing process. The email accounts are:
    1) admin@nlgesports.org
    2) store@nlgesports.org
    3) sales@nlgesports.org
    4) contact@nlgesports.org

    20:00, Jan 16 UTC

    Monitoring
    Accounts automated signatures are created

    14:02, Jan 19 UTC

    Monitoring
    Account contact@nlgesports.org is connected with Account Verify System

    18:40, Jan 23 UTC

    Resolved
    All emails for verification, newsletter and contact services are set up and ready for use

    18:07, Jan 25 UTC
  • Animations Test

    Resolved in 1 week
    Affected Service: Website Store January 25, Sat

    Identified
    We have to check the animations for each section of the website

    15:47, Jan 14 UTC

    Identified
    New Animation features

    14:04, Jan 19 UTC

    Identified
    Button on Roster page tested (mobile)

    18:39, Jan 23 UTC

    Monitoring
    Animations on Sponsors page are set up and ready to go

    18:39, Jan 23 UTC

    Resolved
    Extra animations and delay time is set up
    ------
    Animations Completed

    18:05, Jan 25 UTC
  • Last things

    Resolved in 9 hours
    Affected Service: Website January 25, Sat

    Identified
    The latest things that we done

    08:42, Jan 25 UTC

    Monitoring
    All social media are stetted up

    08:45, Jan 25 UTC

    Monitoring
    AI on messenger is ready

    08:45, Jan 25 UTC

    Identified
    Notifications system and automations are ready

    08:45, Jan 25 UTC

    Identified
    translation completed

    08:47, Jan 25 UTC

    Monitoring
    Roster page completed

    18:04, Jan 25 UTC

    Resolved
    All the list is completed

    18:04, Jan 25 UTC
  • Header Design

    Resolved in 5 days
    Affected Service: Website Store January 25, Sat

    Testing
    Targets:
    - bigger logo
    - White background
    - great connection with the first layer
    - Fixed position
    - No all the links (after we transfer on Advanced Editing Software)

    14:02, Jan 19 UTC

    Update
    Search tab is preparing to be embedded

    18:41, Jan 23 UTC

    Resolved
    Languages section and mobile optimisation are ready

    08:42, Jan 25 UTC
  • Error Page Created

    Resolved in 18 seconds
    Affected Service: Website January 23, Thu

    Identified
    Code submitted

    19:12, Jan 23 UTC

    Resolved
    Design completed

    19:13, Jan 23 UTC
  • Roaster Page Update

    Resolved in 6 days
    Affected Service: Website January 23, Thu

    Identified
    Completely new set up and organisation of the Players. Executive page for 4 of them (look at the Clients>NLGesports>Pages_File)

    19:46, Jan 16 UTC

    Resolved
    Roster page completed

    18:41, Jan 23 UTC
  • Verify Account Page

    Resolved in 2 hours
    Affected Service: Website January 23, Thu

    Identified
    Verify Account layout sewed to empty

    16:08, Jan 23 UTC

    Identified
    Progress bar inserted

    16:48, Jan 23 UTC

    Monitoring
    Loading element inserted

    17:13, Jan 23 UTC

    Monitoring
    Connected with sevrer's paths all the user element inputs

    17:49, Jan 23 UTC

    Monitoring
    Connected with sevrer's paths all the user element inputs

    17:49, Jan 23 UTC

    Resolved
    Submission service embedded

    18:38, Jan 23 UTC
  • Affected Service: Website January 23, Thu

    Testing
    We just started the editing process for the feed of the rooster on landing page (home)
    Tree players will be shown:
    1) Anastasios Alafouzos (as founder)
    2) Manolis Theodorou (as player)
    3) Nicolas Christopoulos (as player)
    4) all players (as Ultimate players)

    17:10, Jan 19 UTC

    Identified
    All players icon changed resolution

    16:04, Jan 23 UTC

    Identified
    All images changed

    16:06, Jan 23 UTC

    Testing
    Mobile optimised verified

    16:06, Jan 23 UTC

    Resolved
    Case closed

    16:07, Jan 23 UTC
  • Spark by Adobe just launched

    Resolved in 37 minutes
    Affected Service: Website Store January 19, Sun

    Monitoring
    We progress based on AI powered by Spark | Adobe

    17:16, Jan 19 UTC

    Monitoring
    Photos uploaded. They are under analysing prom]cess

    17:23, Jan 19 UTC

    Monitoring
    Analysing Completed

    17:28, Jan 19 UTC

    Monitoring
    Collage ready for the website

    17:37, Jan 19 UTC

    Monitoring
    Compression Completed. Uploading started

    17:39, Jan 19 UTC

    Resolved
    Adjustment Completed

    17:54, Jan 19 UTC
  • Affected Service: Website Store January 19, Sun

    Monitoring
    The new photos for the Ten Players are downloaded and uploaded on our personal server.
    ---
    Wait for web optimazation

    19:52, Jan 16 UTC

    Monitoring
    All images are optimised and reduced in total disk space. This allows faster retrieving from the server

    14:03, Jan 19 UTC

    Resolved
    All the files are uploaded on server on optimised form

    17:07, Jan 19 UTC
  • Affected Service: Website January 19, Sun

    Identified
    Bio element optimisation and language translation

    19:49, Jan 16 UTC

    Resolved
    Content is optimazided and reviewed

    14:01, Jan 19 UTC
  • Affected Service: Website January 19, Sun

    Identified
    Bio element optimisation and languages translation

    19:50, Jan 16 UTC

    Monitoring
    Translation completed

    21:03, Jan 16 UTC

    Update
    Incident Updated

    21:15, Jan 16 UTC

    Resolved
    Content is optimazided and reviewed

    14:00, Jan 19 UTC
  • Sponsors Link Authentication

    Resolved in 11 minutes
    Affected Service: Website January 16, Thu

    Identified
    We have to find the right links for the social media and the websites of NLGesports' sponsors

    19:45, Jan 16 UTC

    Identified
    Butcher's Cut Website address is retrieved

    19:53, Jan 16 UTC

    Identified
    Butcher's Cut Facebook URL is retrieved

    19:54, Jan 16 UTC

    Identified
    Bits and Bytes Website address is retrieved

    19:55, Jan 16 UTC

    Identified
    Bits and Bytes Facebook URL is retrieved

    19:55, Jan 16 UTC

    Identified
    Bits and Bytes Twitch.tv URL is retrieved

    19:55, Jan 16 UTC

    Resolved
    Sponsors Link Authentication and content collection is completed

    19:56, Jan 16 UTC
  • No incidents reported